1. Scope

These General Terms and Conditions (GTC) apply to all contracts that you conclude with us, MOBEXA (owner Marco Trupia), via our online shop www.mobexa.de or our services (e.g. removals, furniture assembly, clearances).

2. Contracting parties

The purchase agreement is concluded with:

MOBEXA
Owner: Marco Trupia
Bachgasse 2
67071 Ludwigshafen am Rhein

3. Offer and conclusion of contract

The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. By clicking the "Buy now" button, you are submitting a binding order.

The contract is concluded when we accept your order by sending an order confirmation via email.

For services (e.g., moving, assembly, clearing out), the contract is concluded through individual confirmation (e.g., via email or WhatsApp after the offer has been made).

4. Prices and Payment Terms

All prices quoted are final prices. Due to the application of the small business regulation according to § 19 UStG (German VAT Act), no VAT is shown.

The following payment options are available: prepayment/bank transfer, PayPal, credit card and other payment methods displayed in the shop.

5. Delivery and Shipping

We ship via dropshipping: your order is sent directly to you from the manufacturer or wholesaler. Please refer to the respective product pages for delivery times. For items shipped via freight carrier, delivery is made to the curb.

Return shipping costs: Customers are responsible for the direct costs of returning the goods. For returns of items shipped via freight carrier, the costs are expected to be between €40 and €80 per item, depending on size and weight.

Services (e.g., moving, assembly) will be carried out on an individually agreed date.

6. Retention of title

The goods remain our property until full payment is received.

7. Right of withdrawal

Consumers have a right of withdrawal in accordance with our separate cancellation policy .

Important for services: The right of withdrawal expires in the case of a contract for the provision of services even if the service has been fully performed and the execution of the service only began after the customer has expressly agreed and simultaneously confirmed his knowledge that he loses his right of withdrawal upon complete fulfillment of the contract by the entrepreneur.

8. Warranty and Liability

The statutory warranty rights apply. For services, we are liable for defects in performance in accordance with statutory regulations.

We are liable without limitation for damages caused intentionally or by gross negligence, and for injury to life, body, or health. Otherwise, liability is limited to foreseeable damages typical of this type of contract.

9. Dispute Resolution

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

10. Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers, this choice of law applies only to the extent that it does not deprive them of the protection afforded by mandatory provisions of the law of the state in which they have their habitual residence.

Should individual provisions of these terms and conditions be invalid, the validity of the remaining provisions shall remain unaffected.